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American Management Association

The University of Maine at Presque Isle, as an extension institute of the American Management Association, has developed a multi-course curriculum leading to a Certificate in General Management, Certificate in Human Resources, or Certificate in Customer Satisfaction. These programs are specifically created to meet the unique needs of working professionals who want to learn  business skills, but do not have the desire to enroll in full-time credit courses.

Courses are designed to help you become more effective in your present position and better prepared for future advancement. By meeting in a classroom setting with other managers from many different organizations, students are able to see how other companies handle problems similar to their own. The courses are facilitated by instructors with extensive business experience as well as excellent teaching skills.

The curriculum’s flexible design permits participants to take the courses that will benefit them most. There are no prerequisites to any of the courses and student are free to design the program that fits their needs.

The foundation course required for the Certificate in Management is What Managers Do; you earn a certificate when you complete a total of 10 CEUs (continuing education units). The foundation course required for the Certificate in Human Resources is Fundamentals of Human Resources; you earn a certificate when you complete a total of 10 CEUs. These are the only required courses within the curriculum. Courses may be taken in any order and there is no time limit for completion of the program. Each course meets once a week for six weeks and one or more courses may be taken per term.

Fall 2022 Offerings

Leadership Skills for Managers

This course is required for those seeking a certificate in General Management or an elective for any other AMA certification through UMPI. It focuses on developing leadership skills and the mindset needed to ensure successful individual and organization performance.

  • Value: 2 CEUs
  • Class dates: Tuesday, October 18th – November 22nd
  • Class time: 5-8:15pm at the MMG Center
  • Instructor: Tim McMahon, UMPI Employer U/AMA Facilitator

Learning Objectives

  • Evolve from manager to leader
  • Develop a vision and create alignment
  • Understand the leader’s role in times of change
  • Use power and influence in positive ways
  • Identify today’s biggest leadership challenges
  • Mentor emerging leaders
Register Online

Fundamentals in Human Resources

This course is required for those seeking a certificate in Human Resources or an elective for any other AMA certification through UMPI. It provides a solid overview of all aspects the essential HR functions.

  • Value: 2 CEUs
  • Class dates: Saturday, November 5; Sunday, November 6; Saturday, November 19
  • Class time: 9:00 a.m. – 4:00 p.m. at the Houlton Higher Education Center
  • Instructor: Laurie Nelson, UMPI Employer U/AMA Facilitator

Learning Objectives

  • Understand HR’s role as a vital contributor to your organization’s success
  • Discover strategies to attract and retain top talent
  • Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results
  • Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business
  • Analyze HR issues and develop action plans you can implement in your organization
  • See how HR and non-HR functions in every organization can create an effective, complementary work environment
Register Online

Tuition Information

Each six-week course is:

  • $300 per person
  • $275 per person for groups of 5 or more from the same organization
  • $275 UMPI Alumni

Tuition includes instruction, textbook, and all materials. Payment is due by the first class unless other arrangements have been made in advance.

NOTE: A $50 fee will be charged to the student if the cancellation is not received FIVE days prior to first class date.

For further information, interested individuals or organizations should contact:

Photo of Tracy Rockwell